Information you voluntarily provide when creating an account or interacting with our services, such as:
Full name
Email address
Phone number
Residential address
Banking details for withdrawals
USDT TRC20 wallet address
Identification documents (if required for verification)
Deposit records
Withdrawal requests
Payment confirmations
Referral earnings and bonuses
Automatically collected data, including:
IP address
Device information
Browser type
Cookies and usage data
Access time and pages viewed
Any information shared via:
Website forms
Support tickets
Create and manage user accounts
Process deposits and withdrawals
Allocate referral bonuses
Provide customer support
Improve platform functionality
Verify user identity
Prevent fraud, scams, and unauthorized access
Maintain system integrity
Comply with regulatory or legal obligations
Send important account notifications
Inform users about updates, changes, and promotions
Respond to queries or requests
Analyze user behavior
Enhance website performance
Improve marketing strategies
Trusted vendors who help with:
Payment processing
Website hosting
Fraud detection
Customer service
These parties are obligated to protect your data.
Information may be disclosed if:
Required by law or a government authority
Necessary to protect the Company’s rights
Needed to prevent fraud or illegal activities
If ownership changes (merger, acquisition, restructuring), user data may be transferred with confidentiality protections.
SSL encryption
Secure payment gateways
Regular system audits
Access control and authentication
Users are encouraged to protect their login details and exercise caution online.
Improve website performance
Remember user preferences
Enhance user experience
Analyze traffic patterns
You may disable cookies in your browser, but some features may not work correctly.
Request access to your personal data
Request correction or update of your information
Request deletion of your data (subject to legal limits)
Opt-out of marketing communications
Withdraw consent for data processing (where applicable)
To exercise these rights, contact us at:
support@gailengroup.com
Your account is active, or
Required for regulatory/legal purposes, or
Necessary to resolve disputes or maintain records
After retention periods expire, data is securely deleted.
We do not knowingly collect data from minors. Any such information will be deleted immediately upon discovery.
We ensure all transfers comply with relevant data-protection laws and maintain high security standards.
We are not responsible for the privacy practices, content, or policies of third-party websites.
Users should review their policies before providing any information.
All updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our services indicates your acceptance of the updated policy.
📧 support@gailengroup.com
🌐 gailengroup.com